Return Policy

We want you to love your AVARA piece. If there's an issue with your order, we're here to help.

99-Day Returns

You may request a return within 99 days of delivery for eligible items in their original condition and packaging.

Because each personalized piece is custom-made specifically for you, personalized jewelry cannot be returned or exchanged due to customer preference, including:

Incorrect size selected
Change of mind
Spelling or personalization submitted incorrectly during checkout
Preference for a different style, finish, or chain length

If your order arrives damaged, defective, or incorrect due to our error, we'll gladly remake or replace it at no additional cost.

How to Start a Return

Email shopavarajewelry@gmail.com with:

Your order number
A brief description of the issue
Photos, if applicable

We'll review your request and respond with next steps as quickly as possible.

Exchanges

Need to update your finish or chain length?

Please note that customized items cannot be exchanged after production unless there is a manufacturing defect or an error on our part.